Welcome to Najaranu.

By accessing or using our website, placing an order, or engaging with our services, you agree to the following Terms & Conditions. These terms are designed to protect both you and Najaranu, and to ensure every interaction reflects the care, dignity, and intention behind our craft.

About Najaranu

Najaranu exists because the world forgot what meaningful décor and true gifting truly feel like.

We are a luxury Bhartiya (Indian) handicraft brand creating 100% handcrafted, art-based décor and meaningful gifts—designed to live in spaces, hold emotion, and endure as legacy.

Every creation is handcrafted by skilled Indian artisans using traditional techniques passed down through generations.

Use of Website

By using this website, you agree to:

• Use it for lawful purposes only
  
• Provide accurate and complete information
  
• Not misuse, copy, or reproduce content without permission
  

All content on this website—including text, images, designs, and branding—belongs to Najaranu and may not be used without written consent.

Products & Handcrafted Nature

Each Najaranu product is entirely handcrafted.

Because of this:

• Slight variations in color, texture, size, or finish are natural and expected
  
• These variations are a mark of authenticity, not defects
  
• Product images are for reference; each piece is unique
  

By placing an order, you acknowledge and accept the handcrafted nature of our creations.

Orders & Payments

• All orders are subject to acceptance and availability
  
• Prices are listed in applicable currency and may change without notice
  
• Full payment is required before order processing
  
• We reserve the right to cancel or refuse orders in rare cases
  

Custom, wedding, corporate, or bulk orders may require additional confirmation and timelines.

Shipping & Delivery

Shipping timelines and policies are outlined separately on our Shipping Policy page.

Najaranu is not responsible for delays caused by:

• Natural events
  
• Logistics partners
  
• Incorrect shipping information provided by the customer
  

Returns, Refunds & Cancellations

Returns, refunds, and cancellations are governed by our Refund Policy, available on the website.

Due to the handcrafted and made-to-order nature of many products:

• Certain items may not be eligible for return
  
• Custom and personalized orders are typically non-refundable
  

Gifting & Special Orders

For gifting occasions including:

• Weddings
  
• Corporate gifting
  
• Festive gifting
  
• Housewarming
  

Customers are responsible for:

• Providing accurate delivery details
  
• Allowing adequate production and delivery time
  

Najaranu is not liable for delays caused by last-minute changes.

Intellectual Property

All designs, artwork, product concepts, content, and branding are the intellectual property of Najaranu.

Unauthorized reproduction, imitation, or commercial use is strictly prohibited.

Limitation of Liability

Najaranu is not liable for:

• Indirect or incidental damages
  
• Misuse or improper handling of products
  
• Normal wear over time due to natural aging of materials
  

Our products are designed to age with grace, not remain static.

Craft With Dignity

At Najaranu, artisans are not a support system—they are the core.

By supporting Najaranu, you acknowledge and respect:

• Fair value of craftsmanship
  
• Time-intensive handmade processes
  
• Ethical production practices
  

Changes to Terms

Najaranu reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website implies acceptance of the updated terms.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of India.